Terms and Conditions
These Terms and Conditions regulate the use of passenger transport services provided by TORONTO, obrt za prijevoz putnika i usluge (TORONTO, obrt za prijevoz putnika i usluge, vl. Tomislav Baričević, Kaštel Sućurac, Petrina ulica 10A), located at Petrina ulica 10A, Kaštel Sućurac, 21211 Kaštel Sućurac, Hrvatska. By booking or using our services, the passenger confirms that they have read and accepted these terms.
1. Services
We provide the following services:
- local taxi transport
- airport and long-distance transfers
- private one-day trips and sightseeing transport
2. Taxi Service and Pricing
Taxi rides are charged according to the official taxi tariff available in the vehicle. The final price is determined exclusively by the taximeter at the end of the ride.
Upon request, the driver may provide an estimated price. This estimate is informative only and may differ from the final taximeter price due to traffic, route changes, waiting time, or other circumstances.
The passenger agrees to pay the taximeter amount shown at the end of the ride.
3. Transfers
Transfer prices shown on the website or transfer calculator refer only to the transportation service itself.
Additional costs are not included in the base price, including but not limited to:
- toll roads
- ferry tickets
- tunnel fees
- parking fees
- waiting time or special requests
The passenger will be informed of any known additional costs before the start of the transfer and is responsible for covering them.
4. One-Day Trips
The price of one-day trips includes transportation to and from the agreed destination only.
The following are not included in the trip price:
- entrance tickets
- food and drinks
- ferry tickets
- tolls and parking
- guide services
- any personal expenses
Passengers will be informed about any foreseeable additional costs. Unforeseeable external costs (e.g., changes in prices by third parties) are outside our control.
5. Passenger Conduct
Passengers must behave respectfully and follow driver safety instructions. Seat belts must be worn where required by law.
We reserve the right to refuse or terminate the ride if a passenger:
- behaves aggressively or inappropriately
- is under severe influence of alcohol or drugs
- endangers the driver, vehicle, or other passengers
- causes damage to the vehicle
The driver may refuse service when necessary for safety, legal compliance, or operational reasons.
6. Images and Vehicle Representation
Images displayed on the website are for illustrative purposes only. Vehicles shown in photographs may not be the exact vehicle used for transport but represent the service category and comfort level.
7. Payment Methods
We accept the following payment methods:
- cash
- credit/debit card (if available in vehicle)
- bank transfer
Bank transfer payments are possible only to the official business account (IBAN) provided by us upon request.
8. Liability
We are not liable for delays caused by traffic conditions, road works, accidents, weather, ferry schedules, border controls, or other events beyond our reasonable control.
Last updated: March 2026